Your Privacy Matters to Us
We've built bandarjitu around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit via...
How We Handle Your Information
bandarjitu collects personal data—your name, email, phone number and payment details—to create and maintain your account, process transactions through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We use encryption and secure servers to protect your information from unauthorised access. Your data is never sold to third parties. We retain account information for as long as
your account is active, plus a retention period required by law. You have the right to request, update or delete your personal data by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Standards We Follow
Encryption Standard
All transactions and personal data travel through SSL/TLS encryption. Your DANA, OVO, GoPay and QRIS payment details are never stored in plain text on our servers.
Regular Audits
We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect your account or payment information.
Staff Training
Our team undergoes mandatory data protection training annually. Access to personal information is restricted to staff who need it to serve your account.
Incident Response
If a data breach occurs, we notify affected users within 72 hours and provide guidance on protecting your account. We maintain a detailed incident log.
Third-Party Vetting
Payment processors, hosting providers and analytics partners sign data protection agreements. We audit their security practices annually.
Compliance Review
Our privacy practices align with Indonesian data protection standards and international best practices. We update this policy when regulations change.
Consistency Across Our Platform
| Account Privacy | Your login credentials, account balance and transaction history are protected by the same encryption standard across desktop, mobile and live-table sessions. |
|---|---|
| Payment Data | DANA, OVO, GoPay and QRIS payment information is tokenised and never stored in full. Each transaction is logged separately for your protection. |
| Cookie Policy | We use cookies to remember your preferences and keep you logged in. You can disable non-essential cookies in your browser settings without losing account access. |
| Analytics Privacy | We track how you navigate our lobby and which games you explore, but never link this data to your payment methods or personal identity. |
| Email Communications | We send account updates, promo notifications and security alerts. You can unsubscribe from marketing emails in your account settings anytime. |
| Data Retention | Account data is kept for the duration of your membership plus 7 years for regulatory compliance. Deleted accounts are purged after 90 days. |
| Cross-Border Transfer | If we move servers or expand to new regions, your data transfers with the same encryption and protection standards. We notify you before any major infrastructure change. |
What Defines Our Privacy Approach
Zero-Knowledge Architecture
We don't store your DANA, OVO, GoPay or QRIS credentials. Payment processors handle tokenisation, so we never see your full payment details.
Transparent Logging
Every login, deposit and withdrawal is logged with a timestamp. You can review your full activity history in your account dashboard anytime.
Minimal Data Collection
We ask only for information needed to verify your identity, process payments and comply with local law. No unnecessary fields or hidden data requests.
User Control
You control what data we collect. Opt out of analytics, disable cookies, or request a full data export. Your privacy choices are respected immediately.
Breach Notification
If your account is compromised, we notify you within hours and provide steps to secure it. We also offer complimentary account recovery assistance.
Annual Review
We update this policy every 12 months to reflect new threats, regulations and best practices. You'll see a notification if material changes affect your privacy.